The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort!
“The room was impressively large with windows that opened to the vibrant main street, making for a good experience.” view full review
Delicious Breakfast!
“The breakfast offered a fantastic selection, beautifully presented, and it was the perfect start to our day.” view full review
Historic Charm!
“Walking into the reception felt like entering a timeless cave, and the heavy wooden doors added to the unique character of the hotel.” view full review
Convenient Amenities!
“The option to enjoy room service from the hotel’s bar made it easy to relax and enjoy drinks in the comfort of our room.” view full review
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.0
Location
8.2
Service
9.0
Dining
7.5
Guest reviews
7.8/10
based on 6 reviews
8.6
8.6/10 based on 2232 reviews
James
United States,
May
2024
8.0/10
Staying at this hotel was a pleasant experience overall. The location is central, making it convenient to visit Salzburg's main sites, and the facility has a charming old-time style. The service was exceptional, with a very friendly owner at the reception. However, the dining options, particularly for breakfast, were a bit lacking in variety.
Rooms
8.0
I had a room away from the street, which helped reduce noise levels in the evening. Although the room was up many steps in a small laundry room above the pedestrian street, it eventually quieted down. The room was cozy and comfortable.
Service
9.0
The owner of the hotel personally welcomed me at the reception, offering the best guest-oriented service I've experienced. Despite the early operating hours, the staff was always accommodating and helpful.
Location
9.0
The hotel's location is perfect for exploring Salzburg, close to the main attractions but not in the midst of heavy tourist traffic. It's just a short walk from historical sites, shopping areas, and the night watchman tour, which I highly recommend.
Dining
7.0
The dining experience was a bit disappointing for me as I prefer a sweeter breakfast with more variety. However, the included meal was delicious and satisfying.
Facilities
7.0
The hotel had basic facilities, but they were well-maintained and functional. It met my essential needs during my stay.
Frederick
United Kingdom,
March
2024
8.0/10
The hotel has a great location, convenient for exploring the shopping street and castle. The rooms could benefit from brighter lighting and improved ventilation. The service was exceptional, with super helpful staff. The dining experience offered a delicious continental breakfast. Overall, a good value for the money.
Rooms
7.0
The rooms were a bit small and could be brighter with improved lighting. It was a bit hot but easily remedied by opening the window.
Service
9.0
The service was exceptionally helpful and friendly.
Location
8.0
The location is very good, convenient for the shopping street and castle.
Dining
8.0
The dining experience provided a delicious continental breakfast with a wide selection.
Facilities
8.0
The hotel offers a variety of services, from room service to tours/ticket assistance.
Jordan
United States,
October
2023
8.2/10
I found this hotel to be a mixed bag. While the rooms were small and lacked some amenities, they were still nice. The service was very helpful, and the location was perfect for exploring the old town. The dining experience was superb, offering plenty of choices. Overall, a decent stay with room for improvement.
Rooms
7.0
The rooms were small, making it difficult to manage with two suitcases. They were basic without coffee/tea making facilities and had big dispensers for toiletries.
Service
9.0
The staff was really helpful and super friendly, making my stay pleasant.
Location
8.0
The location was perfect for exploring the old town with plenty of restaurants nearby.
Dining
9.0
The dining experience was superb with plenty of choices and excellent service.
Facilities
8.0
The hotel had all necessary facilities for a comfortable stay.
Vince
United States,
July
2023
7.0/10
The hotel had both positives and negatives. The rooms, though old-fashioned and not very appealing, were conveniently located near the lift. However, they were stuffy and hot during my stay. The service, while kind and helpful, stood out for its friendliness. The location was ideal, situated in the old town within walking distance of major attractions. The dining experience, although not exceptional, offered a decent meal. Overall, a decent stay with room for improvement.
Rooms
5.0
The rooms were old-fashioned, small, and not very beautiful, but conveniently located near the lift. They were uncomfortably stuffy and hot at that time of the year.
Service
9.0
The service was very kind and helpful, with exceptionally friendly staff members.
Location
8.0
The hotel's location in the old town was excellent for exploring on foot, near major attractions like Mirabell Gardens and the Love Lock Bridge.
Dining
6.0
The dining experience was average, with a fixed menu that had some changes possible. The food was decent but not outstanding.
Facilities
The hotel offered the basic amenities and services, but nothing exceptional was noted.
Mark
United Kingdom,
June
2023
8.2/10
The hotel had small but well-equipped rooms with a lovely marble bathroom and very comfortable beds. The lack of ceiling lights made the room feel dark, but it was conveniently located near the lift. The service was exceptionally kind and helpful, ensuring a comfortable stay. The central location allowed for easy access to Salzburg's main sites, although the high seating might not suit everyone. The dining experience offered an extensive buffet until 11 am, providing a good variety of choices. Overall, a great value for the price paid.
Rooms
8.0
The rooms were small but well-equipped with a gorgeous marble bathroom and very comfortable beds.
Service
9.0
The service was exceptional, the staff was kind, helpful, and made us feel at home.
Location
7.0
The central location was perfect for exploring Salzburg's main sites, although the high seating might not be suitable for all guests.
Dining
9.0
The dining experience was excellent with a variety of choices and a generous breakfast buffet until 11 am.
Facilities
8.0
The hotel offered all the necessary facilities for a comfortable stay.
Stuart
United Kingdom,
April
2023
7.8/10
The hotel exceeded my expectations with a helpful gesture of providing a tea pot in the room. The rooms were nice but fairly basic, lacking coffee/tea making facilities and with large dispenser toiletries. The room size was small, making it difficult to accommodate two suitcases comfortably, which was a bit disappointing.
Rooms
7.0
The rooms were nice but fairly basic. Small size made it challenging with two suitcases.
Service
9.0
The service was super helpful and friendly. The hotel personnel were informative and welcoming.
Location
9.0
The hotel's location couldn't be better for exploring the city center. Beautiful surroundings on a quiet street.
Dining
6.0
The dining options were a bit of a mix. Breakfast was not great but homemade cakes were delicious.
Facilities
8.0
The hotel offers essential facilities for a comfortable stay.